Refund policy

 

Return and Refund Policy

Last updated 01/12/2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 14 fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please contact customer services on help.efficienthome@gmail.com to receive your return number. After receiving your return number, place the item securely in its original packaging with the return number and mail to:

44, Berkeley Road
Westbury Park
Bristol
BS67PL
United Kingdom

Please note, you will be responsible for all return shipping charges. We strongly recommend using a tracked delivery method for your return.

 

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return within 7 days of receiving the item at our return address. We will notify you by email when your return has been processed.    

 

EXCEPTIONS

The following items cannot be returned or exchanged:

• Device rentals

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

help.efficienthome@gmail.com